Privacy Policy
Effective January 1, 2026
Pittsburg Epoxy Floors and Concrete, pittsburgepoxyflooringandconcretepolishing.com, sales@pittsburgepoxyflooringandconcretepolishing.com
Who this policy covers
This policy explains how Pittsburg Epoxy Floors and Concrete handles the information you share with us through this website. We're a flooring contractor in Pittsburg, CA, and we do epoxy coatings, polished concrete and other floor work for homes and businesses in the cities around it.
It covers our home page and every other page on this site. It also covers what you tell us when you call, email or fill out our contact form.
What information we collect
When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email, address or city, and details about the floor or job you want done. Our form is hosted by an outside form service, so your answers pass through that service before they reach us.
When you call or email us, we keep your contact details and what you tell us about the job, so we can follow up and give you an estimate.
When you browse the site, we may collect basic technical information through analytics tools. This includes your browser and device type, the pages you visit, how long you stay and the general area you're browsing from. We use this to see how people use the site, not to identify you personally.
Like most websites, this site may use cookies, small files your browser saves to remember settings and measure visits. Some cookies come from the analytics and form services we use.
How we use your information
We use your information to answer your questions, schedule estimates, plan and do the work, and send you invoices or follow-up messages about your job.
We use analytics information to fix problems on the site and make our pages easier to use. We don't sell your personal information, and we don't share it with anyone so they can market to you.
Who we share it with
We share information only when we need to run the business or the law requires it. That includes the services that host our website, our contact form and our analytics, and the tools we use for scheduling, email and billing. These providers handle your information on our behalf.
We may also share information if we're required to by law, or to protect our rights, our crew or our customers.
How long we keep it
We keep your information for as long as we need it to respond to you, complete your job, stand behind our work and keep the business records the law requires. After that, we delete it or keep it in a form that no longer identifies you.
If you ask us to delete your information, we'll do so unless we need to keep it for a legal or business record.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. As a California resident, you may have additional rights under state privacy law, and we'll honor the requests that apply to you.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
We won't treat you differently or charge you more for making a privacy request.
How we protect your information
We take reasonable steps to keep your information safe, and we limit who on our team can see it. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through our contact form.
Children's privacy
This site is meant for adults arranging flooring and concrete work. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version will always be posted on this page, so check back if you have questions about how we handle your information.
How to raise a privacy question or concern
If you want to make a privacy request or have a concern about how we've handled your information, call us at (925) 318-8041 or reach us through our contact page. We'll confirm your request and reply within 1 business day.
To learn more about who we are and how we work, visit our about page.